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All questions regarding the live course, webcast or online sore products can be sent via email to

You can also leave us a voicemail at 301-265-5222. Someone will return your call as soon as possible.

PLEASE NOTE: When messaging us with problems related to viewing the online videos or accessing parts of the website requiring you to log in, the following information MUST be provided before we can assist you:

  • Type of computer you are using: ie – MAC, PC, Mobile Device, etc.

  • Operating System: ie – iOS, Windows (7, 8, 10 etc), Android, etc.

  • Browser AND Version: ie – Internet Explorer version11, Chrome 53.0.2785.116 m (64-bit), Safari 5.1.7, etc.

  • Type of connection you are using: ie – home broadband, organizational network, mobile 3G or 4G, etc.

  • The page you are trying to access including URL: ie –

  • The exact error message you are receiving. Copy and paste the message or screenshot it, please.

This information will be asked for if not provided and we cannot assist you in resolving any issues without it. Our goal is to provide a solution for any problems you encounter as quickly as possible and the above noted information is essential to that goal. Thank you!

For all questions regarding CME Credits, please contact Oakstone via email at

If you’d like, you can also use the contact form below to send us a message!

theDawn: skip this field please


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